Chapter 1: Overview
Chapter 2: Web Site Accessibility and Usability
Chapter 3: Functional Performance Criteria for Web Sites and Applications
- 3.1 Overview
- 3.2 Criteria to Assist Users Who Have Visual Impairment
- 3.3 Criteria to Assist Users Who Have Hearing Impairment
- 3.4 Criteria to Assist Users Who Have Speech Impairment
- 3.5 Criteria to Assist Users Who Have Motor Skills Impairment
Chapter 4: Electronic Forms
Chapter 5: Software Applications and Electronic Information Resources
- 5.1 Software Applications Scope
- 5.2 Overview
- 5.3 Software Applications and Operating Systems
- 5.4 Additional Considerations
Chapter 6: Testing and Validation
- 6.1 Testing and Validation Policy
- 6.2 Roles and Responsibilities
- 6.3 Minimum Testing Requirements
- 6.4 Automated Testing and Validation Tools
- 6.5 Manual Testing and Validation
- 6.6 Purchased Electronic Products
- 6.7 Auditing
- 6.8 Resources and Links
Chapter 7: Multimedia, Audio, and Video Files and Products
- 7.1 Captioning and Audio Description of Webcasts of Live or Real-Time Open Meetings and Other Multimedia Presentations
- 7.2 Equivalent Alternatives for Multimedia Files and Web Presentations
- 7.3 Video and Multimedia Equipment
- 7.4 Captioning Video and Multimedia Content
- 7.5 Audio Description
- 7.6 Enhanced Accessibility Requirements for Health and Human Services Agencies
- 7.7 Multimedia Product Exceptions Approved by Individuals Designated by Agency Commissioner
- 7.8 Multimedia Training
Chapter 8: Telecommunication Products and Systems
- 8.1 Overview
- 8.2 Teletypewriter (TTY)
- 8.3 Requirements for Timed Response, Caller ID, and Advanced Telecommunications Features
- 8.4 Volume Control and Compatibility with Hearing Aids and Hearing Technologies
- 8.5 Access to Operable Controls and Keys
Chapter 9: Self-Contained Products and Office Equipment
- 9.1 Self-Contained Products
- 9.2 Position of Operable Controls for Fixed Freestanding Products
- 9.3 Desktop and Portable Computers
- 9.4 Product Information, Documentation, and Support
Chapter 10: Procurement and Contracts for Electronic and Information Resources
- 10.1 Overview
- 10.2 Purchasing Electronic and Information Resources
- 10.3 Planning and Developing the Purchase
- 10.4 Conducting the Purchase
- 10.5 Documenting the Purchase Process
- 10.6 State Contractors
- 10.7 Contract Management and Monitoring
Chapter 11: Spanish Language Translation
Chapter 12: EIR Accessibility Training
- 12.1 Required Accessibility Training for Staff
- 12.2 Recommended Accessibility Training (or Position Specific)
- 12.3 Resources and Links